Novotel Phuket Resort, Patong ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

282 Phrabaramee Rd, Patong, Thailand, 83150

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room

Max:

2 persons

37 m²

Bed options:

1 Double bed

Shower

Bathtub

room details

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Family Suite

Max:

2 persons

101 m²

Bed options:

2 Single beds or 1 Queen-size bed

Shower

Bathtub

room details

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Deluxe Double Room Sea View

Max:

2 persons

37 m²

Bed options:

1 Double bed

Sea view

Shower

Balcony

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Patong 1.3 km

Airports

Phuket (HKT) 33.2 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Spa!

“The spa treatment was heavenly, providing the perfect relaxation after a long day at the beach.” view full review

Delicious Breakfast!

“The breakfast spread was incredible, featuring a diverse selection of Western, Asian, and Indian dishes that catered to everyone's palate.” view full review

Great Shuttle Service!

“The hotel shuttle service was efficient and convenient, making our trips to Central Mall smooth and enjoyable.” view full review

Perfect Room Setup!

“Our room, located right in front of the pool, was ideal for our family, making it easy to enjoy quick dips and keep an eye on the kids.” view full review

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
Smoke detectors
Key card access

Sports & Fitness

Fitness centre
Table tennis

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Dinner

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Children's pool
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Sauna
Massage
Pool with view
Shallow end

Room features

Air conditioning
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Location

282 Phrabaramee Rd, Patong, Thailand, 83150

Map view

282 Phrabaramee Rd, Patong, Thailand, 83150

City landmarks

Shopping Area

Jungceylon

2.4 km

150-55 Phang-Muang-Sai Kor Opposite of Baan Zan Market

Patong Boxing Stadium

2.4 km

Beach

Patong Beach

1.4 km

Patong Mosque

610 m

Gallery

Apichart art gallery

1.1 km

Gallery

The Phuket Gallery

1.4 km

Shopping Area

Banana Walk

2.1 km

Mosque

Masjid Nurul Islam Patong Mosque

740 m

OTOP Shopping Paradises 237/15-20 Patong BeachRat Uthit

OTOP Patong

2.2 km

Melbourne Fashion Avenue

770 m

Pagoda

Wat Suwan Khiri Wong

1.8 km

Pa Tong

Rollerball

980 m

Pa Tong

Patong

1.3 km

Soi 7

Robinson Wells

960 m

7 Soi 6 Kalim Tambon Patong

Zorbing Phuket-כדור ענק מתגלגל

1.1 km

186/15 Thawewong Rd

Loma Park, Patong beach

1.4 km

Rat U Thit 200 Pee Road

Patong OTOP Shopping Paradise

1.8 km

Gay Patong

1.2 km

Shopping Area

Bangla Mall

1.6 km

Mall

Bangla Walking Street ถนนคนเดินบางลา

1.6 km

Night club

Illuzion Phuket

1.6 km

Shopping Area

Ocean Plaza Patong

1.6 km

Patong Beach

Patong Bay

1.3 km

Night club

Seduction Nightclub Phuket

1.6 km

Mall

Central Patong Phuket

1.7 km

Fitness Hero Sports Club

1.7 km

92/7-8

Instyle Bespoke Tailors

2.3 km

152/1 Thawewong Rd

The Kids Club Phuket

1.4 km

23/3

SEADRAGON PHARMA Patong Beach Phuket

1.5 km

Nearby

Ban Rim Pha

340 m

Restaurants

Segafredo coffee

20 m

Patong beach road

Ocean Best Restaurant

330 m

221 Prabaramee Road Patong Beach

il palazzo

580 m

206/3-5 Prabaramee Road Tambol

B-Hive Gallery

430 m

198 Taveewong Road

Delhi Darbar

510 m

152 1 Thaweewong Road The Kee Plaza

Cafe Del Mar Patong

440 m

Thawewong Road

The Deck Beach Club Patong

500 m

198/8-9 Thawewong Road.

Seadustry

700 m

239 Phrabarami Road

Reviews and Ratings

Feedback from previous guests about their experience.

80%

liked the hotel and would stay again

Tranquil Setting

Polite Staff

Service Needs Improvement

Dining Options Limited

8.0/10

Great

Rooms

7.7

Location

8.4

Service

8.6

Dining

7.6

Robert

United States, April 2024

8.6/10

The hotel rooms were tastefully appointed and comfortable, but there were some issues with payment methods at the bar and holes in the patio doors. Despite these drawbacks, the hotel staff went above and beyond to ensure a pleasant stay with excellent service and various amenities. The location was superb, opposite the sea and close to popular attractions, making it convenient and family-friendly. The dining experience offered extensive options for all tastes, though there was a suggestion for more halal food for Muslim guests.

Rooms

7.0

The rooms were tastefully appointed and comfortable, although there were issues with payment methods at the bar and with patio doors.

Service

9.0

The service was super friendly and attentive, going the extra mile to ensure a pleasant stay with various assistance options available.

Location

10.0

The location was superb, just opposite the sea and within walking distance of popular attractions, making it an ideal spot for families with children.

Dining

8.0

The dining options were extensive and catered to different tastes, offering a fantastic culinary experience with room for improvement by adding halal food choices.

Facilities

9.0

The hotel offered a wide range of facilities, including three swimming pools, excellent breakfast, and in-house services like car hire and shuttle service.

Peter

United Kingdom, April 2024

8.4/10

Our stay at the hotel offered beautiful views of the sea and sunset from our bedroom, clean rooms with great views, and delicious food. The modern decor added to the overall experience, although the location down the hill from the main road could be inconvenient at times.

Rooms

8.0

The rooms provided stunning views of the sea and sunset, and they were clean with modern decor.

Service

9.0

The service was impeccable with very friendly and helpful staff, especially BAIFERN at the spa counter and MOOK at the reception.

Location

7.0

The hotel is located at the top of a steep hill, which was a bit of a pain, but it's close enough to central Patong to access activities easily.

Dining

9.0

The dining experience was fantastic with a wonderful spread of continental/American breakfast and various other cuisines offered. Special thanks to the dedicated staff – At Lip Baba, V loung Tisha Chin, restaurant Koy, Nany, Kookit, Annie, Toey, Yui, and the amazing head chef Pitak. The grilled Teppanyaki fish was a highlight.

Facilities

9.0

The hotel facilities were top-notch, offering everything needed for a comfortable stay.

Tony

United Kingdom, February 2024

7.6/10

The hotel staff, from security to gardeners and reception, were always friendly, polite, and smiling. However, the initial room's small bathroom didn't meet standard, but after a complaint, we were moved to a better room, which seemed more appropriate. The hotel room itself wasn't very big either.

Rooms

7.0

The rooms were comfortable and clean, although the bathroom was small at first. The final room was better but still not very spacious.

Service

9.0

The service was excellent, with incredibly friendly and helpful staff. From the bellman to housekeeping, everyone was professional and went the extra mile to assist guests.

Location

8.0

The hotel's location was ideal, away from the busy city center but close enough to bars, restaurants, shops, and the beach. The hotel provided transport to the main activities area, which was convenient.

Dining

6.0

The dining experience was fair, with options available within the hotel. While some meals were impressive, the area tended to get crowded.

Facilities

8.0

The hotel had various facilities like room service, car hire, and laundry, which added to the overall convenience of the stay.

Ronald

United Kingdom, October 2023

8.6/10

I had a great stay at the hotel. The rooms were spacious and modern with all the amenities I needed, although our bath didn't work. The private pool for a limited number of rooms was a nice retreat away from the main pools, offering a more exclusive experience.

Rooms

8.0

The rooms were spacious with all modern amenities.

Service

10.0

The service was outstanding. The staff, especially Sameer the restaurant manager, went above and beyond to ensure my well-being and satisfaction, from assisting with medical needs to providing exceptional service at all times.

Location

7.0

The hotel's location was on a hill, providing great views and a peaceful atmosphere. It was near the beach and had easy access to restaurants. However, it felt overcrowded due to the high number of guests.

Dining

9.0

The dining experience was excellent. The staff, particularly Miss Phi Phi and Miss Deer at the front office, provided top-notch service. The Tuscan bread was a standout dish.

Facilities

9.0

The facilities were well-maintained and offered everything you could need for a comfortable stay.

Antony

United Kingdom, September 2023

8.4/10

I had a wonderful stay at the hotel. The room was clean and well-kept, with a lovely sea view and complimentary fresh fruit on arrival. However, there were no drawers for clothes or hooks for towels in the room. The service was outstanding, with incredibly helpful and pleasant staff. The location was near the beach and not far from the center of Phatong, offering a good balance of convenience and tranquility. The dining experience was delightful, with a variety of options and a particularly good egg station. The facilities were top-notch and well-maintained.

Rooms

8.0

My room was clean, well-kept, and had a comfy bed with great toiletries and endless free water. The big bath and good shower added to the comfort, and the sea view was a bonus.

Service

9.0

The staff, from the reception to the room service, were incredibly helpful and pleasant throughout my stay.

Location

9.0

The hotel's location was perfect for me, close to the beach and just a short distance from Phatong town. It offered a peaceful stay away from the noise while still being conveniently located.

Dining

7.0

The dining experience was very good, with plenty of choices and a particular highlight at the egg station.

Facilities

9.0

The hotel had excellent facilities, from room service to housekeeping, ensuring a comfortable and enjoyable stay.

Frank

United States, July 2023

8.6/10

I had a wonderful stay at this hotel nestled on a hillside, surrounded by lush vegetation. The rooms were great with a cozy bed and all the amenities of a top-notch 5-star hotel, although the packing space was limited and the bathroom was quite small. The service was top-notch with a staff always ready to assist, even dressing up to match a superhero theme. The location, although a bit off the main city, offered a peaceful atmosphere and stunning views. The dining options were plentiful, offering a mix of international cuisines to satisfy any craving.

Rooms

8.0

The rooms were beautifully laid out down the hillside, each interconnected via small staircases, although limited packing space and small bathrooms.

Service

9.0

The staff was amazing, always ready to assist and even dressed up for special themes. The service never posed any issues, always anticipating our needs.

Location

9.0

The hotel's location at the top of the hill with a beachfront view was truly breathtaking, offering a quiet atmosphere and a perfect sunset view.

Dining

8.0

The dining experience was fantastic with a variety of options including European, Indian, Japanese, and American cuisines, although some dishes were noted to be cold.

Facilities

9.0

The hotel offered a range of facilities from room service to car hire and shuttle services, ensuring a convenient and enjoyable stay.

Jonathan

United Kingdom, June 2023

8.0/10

My stay at the hotel was a mix of positives and negatives. The sea-facing balconies were a nice touch, but the rooms were a bit dirty and stinky, giving off an old and tired vibe. The service, however, was outstanding, with attentive staff catering well to our vegetarian needs. The location was a definite highlight, being on top of a hill with stunning sunset views and close proximity to both nature and local attractions. The dining experience had its ups and downs, with a good variety of dishes but some disappointments. Overall, a stay with its unique charm and flaws.

Rooms

6.0

The rooms were a bit dirty and stinky, and the sea-facing balconies faced another building.

Service

9.0

The service was amazing, especially catering to our vegetarian needs, with very friendly and helpful staff.

Location

10.0

The hotel's location on top of a hill and in front of the beach provided a beautiful setting, making it an excellent place to stay in Phuket with breathtaking sunset views.

Dining

7.0

The dining experience offered a good variety of Thai, Indian, and Western food, but fell short in meeting some expectations.

Facilities

8.0

The hotel facilities were decent, offering a range of amenities for a comfortable stay.

John

United Kingdom, June 2023

7.8/10

I had a wonderful stay at Lip Baba round the pool, V loung. The room with sea view was excellent, featuring a very cozy bed and all the expected amenities in a quality 5-star hotel. The service was top-notch, with friendly staff including Cindy, Mark, and Pang. However, some rigidity in the service was observed, especially related to certain check-in conditions not in their terms. The location was convenient, near central Patong, accessible by tuk-tuk or a walk. The dining experience offered a delightful variety of breakfast options from continental to Chinese and Thai dishes, courtesy of the Indian Chef. The hilltop location provided interrupted beach views but required a climb up a steep hill.

Rooms

9.0

The room with sea view was excellent, featuring a cozy bed and all the expected amenities in a quality 5-star hotel.

Service

8.0

The service was excellent, always delivered with a smile. Cindy and the staff were particularly helpful and welcoming, ensuring a pleasant stay.

Location

7.0

The location was convenient, close to central Patong and offering beautiful views of Patong beach from the hilltop position.

Dining

8.0

The dining experience was delightful with a wide variety of continental, American, Chinese, Thai, and Indian dishes, providing a satisfying culinary experience.

Facilities

7.0

The facilities were well-rounded, providing essential services for a comfortable stay.

Henry

United Kingdom, May 2023

6.6/10

The hotel is situated in a carefully secluded hillside area, offering a tranquil setting but requiring use of their transport for access. The staff is very polite and courteous, although additional charges can be incurred if not returning by 7:00 pm. The dining experience is good but not outstanding. Overall, a peaceful location but with some service issues to be aware of.

Rooms

7.0

Rooms were located in building 1, a bit far from the main lobby, and shuttle transport was necessary to reach common areas. The bathtub was included despite initial booking details stating otherwise.

Service

5.0

The service provided needs improvement and there is a time constraint for returning to avoid potential fines. Despite this, the interactions felt friendly and somewhat family-like.

Location

8.0

The location on the secluded hillside offers a peaceful atmosphere, but relying on hotel transport for movement is necessary. The staff, including outstanding food and beverage manager Sam, enhances the experience.

Dining

6.0

The dining experience was good but not fantastic. Limited compared to other Accor hotels.

Facilities

7.0

Facilities offer a comfortable stay with acceptable amenities. Some additional charges may apply.

Tranquil Setting

Service Needs Improvement

Ann

United Kingdom, May 2023

8.8/10

I had a wonderful stay at Room 816, a beautiful deluxe sea view room perfect for my family. The access to the pool was fantastic as my friend and I love to swim whenever we can. The hotel provided great value for a relaxing vacation.

Rooms

9.0

The room was spacious and modern, offering a stunning sea view. It was ideal for my family, and we enjoyed the convenience of the pool access.

Service

9.0

The service at Novotel was top-notch. From the warm greeting by Teau Duangkamol to the attentive staff who ensured a pleasant stay, everything was taken care of with professionalism.

Location

9.0

The hotel's location on a cliff in Patong provided a marvelous view of the beach. It was just a short walk from the bustling Bangla Street, offering a perfect balance of tranquility and excitement.

Dining

8.0

I enjoyed the dining experience, especially during breakfast. The proximity to the beach and the delicious options made each meal a delightful experience.

Facilities

9.0

The hotel facilities were well-maintained, including three pools and easy access to the beach. It provided everything needed for a relaxing and enjoyable stay.